Critical Communication – Every Industry

Ensure the right message reaches the right person at the right time, every time.

Value Delivered

Faster response times

Improved safety

Proactive notifying

Improved team collaboration

Fusion is a critical messaging system that transforms how organisations and teams communicate with a single, integrated solution. Our innovative technology addresses the critical need for faster, more efficient communication and streamlined workflows.

Fusion is delivering value to these industries

The Workflow Problem

Modern workflows are powered by multiple systems, and each system generates important events. Without a unifying communication layer, teams aren’t notified simultaneously and alerts get delayed, missed, or forgotten.

A Single Critical Communication Solution

Teams need fast, reliable, secure messaging to keep workflows moving. Fusion intelligently filters and prioritizes relevant events and connects workflow components like people, systems, and processes. Ensuring the right message reaches the right person at the right time, every time.

Key Benefits

Two-Way Text Communication

Confirm message delivery and read status
Receive responses in real time
Seamless communication across locations on- and off-site

Advanced Group Messaging & Escalation

Instantly notify predefined groups
Automated escalation if no response
Activate secondary and tertiary teams
Manage escalations directly from a mobile app

Pager Replacement Modernized Technology

Maintain the key paging benefits (i.e., group alerts, priority notifications, alert tone-override, operation in low-signal areas)
Improve on pager limitations by enabling features like message delivery and read confirmation and immediate response

Alarm & Event Management from any Third-Party System

Automatically trigger alarms and alerts from third-party systems
Ensure no critical event is missed

Multi-Channel Communication

Mobile App (iOS & Android)
SMS & Email
DECT & Wi-Fi phones (e.g. Spectralink, NEC)
Digital radios
LED signage in restricted areas

Full Reporting & Audits

Real-time message delivery tracking and management
Full reporting and tracking of who sent messages, who received them, who responded, when, etc.
Full alarm and event monitoring and reporting of response times and escalation times

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