The Only True Cloud ACS

Your Entire CPE Fleet on One Platform.

Cutting Costs & Automating Network Management of CPE fleets with Cloud ACS.

The Big Challenge for Telcos & ISPs

Managing thousands of physical devices in customers’ premises can be an insurmountable problem for Telcos and ISPs. It’s incredibly expensive, having to send a technician out on a truck roll, every single time a router needs a simple software update. When service providers don’t have the tools to manage thousands of devices at once, it leads to slow fixes and bad or inconsistent service.

Do you have…

Rising support costs?
Limited visibility into home networks?
Multi-vendor device complexity?
A limited vendor locked or cheap platform?
Increasing customer expectations?
Pressure on margins & efficiency?

The Remote Solution

Cloud ACS enables network, internet and service providers to securely monitor, control, update and fix millions of devices at the same time, without ever having to leave the office.

A way to think about it, is like having a universal remote but for your company’s entire client internet infrastructure. In addition, having a dashboard that displays all devices and services, with unlimited filters and reports.

Cloud ACS is an auto-configuration service for device management with dual-stack support for TR-069 (CWMP) and TR-369 (USP). It is built as a SaaS Platform to control any Customer Premises Equipment (CPE).

Value Delivered

Increased Profitability

Detailed Visibility

Proactive Resolution

Happier Customers

Cloud ACS is delivering value to these industries

What we do differently

Zero-Touch Provisioning

Faster Activation
Fewer Truck Rolls
Reduced Human Error
Better Subscriber Experience
Cost Efficient Service Rollout

Device Configuration

Vendor-Agnostic Device Management
Simplified & Secure Device Configuration
Authorized Firmware Version Control
Standardized Agent Configuration

Mass Firmware Upgrade

Automatic Grouping of Devices Based on:
- Firmware Versions
- Hardware Version
- Vendor Models
- Dynamic Parameters
Exception Reporting on Updates
Pre-Scheduled Low Interruption Updates

Monitoring of Various Services

LTE
CBRS
DSL
Speed Test
Bandwidth
Wi-Fi Status & Wi-Fi Mesh
VoIP
And More

Customer Care Interface

Simplified Customer Care & Call Centre Agent Interface
Third-Party CRM Integration
Client App Support e.g.:
- Self-Service
- Wi-Fi Password
- Wi-Fi Name (SSID)
- And More

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Cloud ACS has many more scalable modules and functionality to cater for a wide range of unique requirements and customization.

Features

User-friendly

Once configured, is intuitive and easy to use via secure web interface

Flexible integration

API integration (REST, SOAP), Identity & Access Management, runtime application scripting

Flexible & Scalable

Modular cloud solution, allowing capacity expansions over time and is customizable to your operational requirements and supports future on-premise migration